FAQs

Why can’t I call you?

Because we are tiny! Once we grow a little, getting a help line is a top priority. But you can email us at hello@bigfootshoes.com.au

When will you send my shoes?

Our shoes are dispatched by Australia Post, within 2 business days of your order.

You don’t have my size

But we may be able to get it. Get in touch and tell us what you want. What you really, really want.

I can’t find any shoes I like

Tell us what brands you are looking for, and we can try to get them in your size.

My order hasn’t arrived

Forward your order confirmation to hello@bigfootshoes.com.au and we will investigate